EGUIDE:
In this e-guide, read more about the issues that IT leaders are grappling with, and what efforts are being made to plug the talent gap. Plus, learn how one company has successfully transformed its HR operations using cloud-based software.
EZINE:
In this week's Computer Weekly, 13 years after Computer Weekly first reported on flaws in the Post Office IT system, a public inquiry finally allows victims to reveal the devastating impact on their lives. Enterprises are starting to evaluate the uses of 5G. And we look at how SMEs have turned to e-commerce after the pandemic. Read the issue now.
EZINE:
Klarna has not only grown into a well-known Swedish fintech brand, but former staff have gone on to create some of the Nordic region's new startup ventures. Find out more about the so-called 'Klarna academy'. Also read in this issue why growing tech companies in Stockholm say the city's startup environment needs to diversify more.
WHITE PAPER:
This white paper contains critical information about spear phishing and how to prepare your users and systems from falling for these targeted attacks being masked as trustworthy content.
EZINE:
Despite gloomy economic conditions worldwide, IT leaders in EMEA expect budgets to increase this year, according to TechTarget/Computer Weekly's IT Priorities survey. We also look at how health authorities in the UAE are modernising healthcare services, how Finland and Estonia are sharing expertise, and how the Dutch government is addressing bias.
WHITE PAPER:
What’s the truth behind the failure of many BI projects? Read this paper to learn the main factors leading to disappointment. These pitfalls are not those of new entrants to BI but have been repeated by smart and well managed companies worldwide.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
EGUIDE:
In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.
WHITE PAPER:
There are many factors to consider when rolling out an EHR implementation, and one of the most important is getting your people behind the change. This paper provides insight into where your staff may be in terms of resistance to or support for a new EHR system, and the necessary tools, training and support to transition successfully.
WHITE PAPER:
Single Sign-On has emerged as a significant technology that resolves a major issue for organizations with multiple platforms, servers and applications requiring unique usernames and passwords for access.
