EGUIDE:
In this e-guide, find out how financial institutions are using AI-powered chatbots to serve customers, what AI means for the future of work and how one Singapore-based startup is using declassified military methodologies to produce data-driven insights.
EZINE:
In this week's Computer Weekly, 12 years after we broke the story, victims of the Post Office IT scandal finally have their criminal convictions overturned. We take a virtual tour of a Microsoft datacentre and meet a server called 'Mega-Godzilla Beast'. And we find out how technology is transforming Nationwide Building Society. Read the issue now.
EZINE:
In this week's Computer Weekly, the surge in home working led many firms to mandate use of surveillance software – we look at why it hasn't worked. It's an important year for public sector IT – we examine the trends for 2022. And with robotic process automation (RPA) booming, a Swedish bank explains the benefits. Read the issue now.
EZINE:
In this week's Computer Weekly, we reveal our annual list of the 50 most influential women in UK technology, and interview this year's winner – investor and entrepreneur Sherry Coutu – to learn her thoughts on how to improve diversity in the IT workforce. Read the issue now.
EZINE:
European businesses have bought into the digital revolution, with the adoption of the latest technologies like automation enabling companies to transfer their internal operations.
EZINE:
In this week's Computer Weekly, Amazon has opened its first 'just walk out' grocery store in the UK, but is it the right time to hit the high street? We examine the human and technical issues around email security. And we analyse Microsoft's $19bn purchase of voice recognition supplier Nuance. Read the issue now.
ESSENTIAL GUIDE:
Society is not keeping pace with technological change, with artificial intelligence and robotics offering the greatest benefits but also the greatest negative effects, this report from the World Economic Forum reveals
EZINE:
Dutch military intelligence has released a lot of details about the attempt to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague.
EGUIDE:
What's the key to a successful CX? Is it personalization, AI, chatbots—a combination of all the above— or something more? Inside, discover the key to creating a successful customer experience. Learn how chatbots are influencing the state of customer support, and explore how other emerging technology trends can improve your CX success rate.