WHITE PAPER:
This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
WHITE PAPER:
In this white paper, you will learn about a leading technical approach that accelerates implementation, substantially removes funding hurdles, ensures an ongoing solution and incentivizes cities to migrate from a fragmented, costly and inadequate model to a common leading-edge solution.
EGUIDE:
When it comes to contract negotiations, CIOs hold more sway than they think. Next time you negotiate with suppliers, ensure you get a better price from likes of SAP, IBM, Microsoft and Oracle. Access this expert guide to discover vendor negotiation tips for midmarket CIOs working with these vendors from Forrester Senior Analyst Duncan Jones.
WHITE PAPER:
This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.
EGUIDE:
This e-guide from SearchDataCenter.com explains how a data center consolidation strategy can benefit from the ITIL lifecycle. Discover how your organization can gain from these ITIL lifecycle phases: service strategy, service design, service transition, service operations, and continuous improvement.
WHITE PAPER:
This white paper discusses how reduced budgets and growing demands on IT departments have forced organizations to find ways to cut costs, increase IT resource productivity, and optimize existing investments. Find out more about on this topic and how the new Dell Management Console can assist you.
VIDEO:
This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
EGUIDE:
Chances are that you see your role as CIO differently than everyone else in the company. This e-guide will help you gain perspective on what your organization is looking for you to accomplish and how to rearrange your priorities accordingly.
EGUIDE:
This exclusive eGuide addresses the role of this new concept, service level agreements (SLAs), some of the points of value it can offer your business, as well as number of helpful tips to keep in mind if you are deciding to implement the system.
EBOOK:
Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it.
