Services Process Optimization Software Reports

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Computer Weekly - 19 November 2019: Is facial recognition happening too fast?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, as the Information Commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft's global cyber security chief. Read the issue now.
Posted: 08 Feb 2021 | Published: 19 Nov 2019

TechTarget ComputerWeekly.com

Audi fine-tunes its digital performance to boost online car sales
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the digital chief at Audi UK discusses how the car maker is tackling the slump in new car sales. One of the largest global malware botnets has been taken down, but how much of a blow will it be for cyber criminals? And we hear how one county council made huge savings on its SAP installation. Read the issue now.
Posted: 08 Feb 2021 | Published: 09 Feb 2021

TechTarget ComputerWeekly.com

Computer Weekly – 7 March 2023: Can the UK keep its fintech crown?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, two years after the Kalifa report laid out a roadmap for continued fintech sector growth, UK entrepreneurs and startups are worried about the lack of progress. We look at the top tech trends in retail and find out which companies are leading the way. And we examine six ways to slash IT emissions. Read the issue now.
Posted: 06 Mar 2023 | Published: 07 Mar 2023

TechTarget ComputerWeekly.com

Software licensing – battleground or crucible?
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Will software licensing continue to be a battleground for suppliers and users, or can new, mature relationships between the two sides be forged in the digital crucible of contemporary on-demand, pay as you go software?
Posted: 08 Feb 2021 | Published: 17 Aug 2017

TechTarget ComputerWeekly.com

Computer Weekly - 20 December 2022: The Post Office IT scandal - cock-up or cover-up?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the Post Office IT scandal inquiry continues to reveal shocking details – we review the latest evidence. We examine progress of the roll-out of fast broadband across the UK. And as the Online Safety Bill returns to Parliament, we look at the arguments about how to keep the internet safe. Read the issue now.
Posted: 16 Dec 2022 | Published: 20 Dec 2022

TechTarget ComputerWeekly.com

Computer Weekly – 16 April 2024: VMware users hit by licence hikes after Broadcom takeover
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, VMware users are facing licence fee increases after the acquisition by Broadcom, with education bodies worst hit – we talk to unhappy customers. Read the issue now.
Posted: 12 Apr 2024 | Published: 16 Apr 2024

TechTarget ComputerWeekly.com

Marketing software moves closer to centre of the CIO’s vision
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide: Software for marketing, from content marketing through customer experience management to marketing automation, and the rest, has not been as central to the vision of CIOs as ERP and the full panoply of IT infrastructure: storage, security, networking, data centres, and all of the above delivered by way of the cloud.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

TechTarget ComputerWeekly.com

CW EMEA - January 2023: Protecting the privacy of schoolchildren
sponsored by TechTarget ComputerWeekly.com
EZINE: In this month's CW EMEA, we look at how schools in Germany have stopped using Microsoft Office 365 over lack of clarity over how data is collected, shared and used. We also delve into how former UK spy boss Richard Dearlove leaked names of MI6 secret agent recruiters in China to back an aggressive right-wing US campaign against tech company Huawei.
Posted: 11 Jan 2023 | Published: 12 Jan 2023

TechTarget ComputerWeekly.com

Getting the best out of robotic process automation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

TechTarget ComputerWeekly.com