Total Quality Management Reports

UCB Gains Efficiencies and Realizes Lower TCO with CallCopy Call Recording
sponsored by NACR
CASE STUDY: Uncover why a implementing a CallCopy recording solution that is easy to use, search, update, support and maintain can offer a lower TCO than other solutions, as well as fulfilling all your call recording needs.
Posted: 10 Feb 2012 | Published: 10 Feb 2012

NACR

Embedding Analytics into Processes
sponsored by SAS
WHITE PAPER: In their latest book, Thomas Davenport, Jeanne Harris and Robert Morison show how companies apply analytics in their daily operations. We see examples of analytics at work within core processes in a variety of business areas. Read this white paper to learn how embedding analytics into your organization's processes can help you.
Posted: 30 Jul 2010 | Published: 30 Jul 2010

SAS

Automating Resource Monitoring with Robot/CONSOLE
sponsored by Help/Systems
WEBCAST: Using Robot/CONSOLE, we’ll show you how you can streamline your run book, eliminate manual tasks, and make your operations team more responsive to your critical business processes. Watch this FREE 30-minute Webcast and learn how Robot/CONSOLE can solve the headaches of resource monitoring.
Posted: 28 Apr 2010 | Premiered: Apr 28, 2010

Help/Systems

New Rational Functional Tester Trial
sponsored by IBM
TRIAL SOFTWARE: Rational Functional Tester provides test teams with automated testing capabilities for functional testing, regression testing, GUI testing and data-driven testing.
Posted: 25 Jan 2010 | Premiered: 25 Jan 2010

IBM

Inventory Optimization Can Increase Your Profitability
sponsored by IBS, International Business Systems
WHITE PAPER: The core objective of a good inventory management system is to provide the best possible customer service within the restraint of the lowest practical inventory costs.
Posted: 03 Apr 2008 | Published: 01 Oct 2007

IBS, International Business Systems

Are you Agile Enough?
sponsored by IBM
WEBCAST: If you are using Open Source, doing Agile but not able to consistently meet project goals, and aren't sure what tools you need -- check out how Rational Team Concert can help. See how Rational Team Concert automates core Agile practices -- like consistent team collaboration, rapid response to change, and frequent delivery of [...]
Posted: 09 Sep 2009 | Premiered: Sep 9, 2009

IBM

Solution Spotlight: Data Quality, IT, and The Business
sponsored by IBM and Softchoice
EGUIDE: The consequences of poor quality data can be catastrophic – for BergerABAM, an engineering and construction company, the result of bad data was a $1 million deficit. Read this expert guide to learn why businesses today need data quality management policies and find out how to craft an effective initiative.
Posted: 14 Dec 2012 | Published: 14 Dec 2012

IBM and Softchoice

Is Time to Market King?
sponsored by IBM
WHITE PAPER: The common thread of successful software development is enabling collaboration in context - making the process transparent so stakeholders remain informed and empowered to contribute. Once this thread is established, technology can be implemented that provides the glue for stakeholders to collaborate and meet their time to market or goals.
Posted: 10 Nov 2011 | Published: 10 Nov 2011

IBM

Requirements-Driven Product Development
sponsored by IBM
WHITE PAPER: This document discusses the challenges in implementing DOORS in a rapidly evolving environment and the clear payoffs from using DOORS to integrate across diverse disciplines and to boost the collaborative effort.
Posted: 11 Dec 2009 | Published: 25 May 2009

IBM

Application performance and testing with Agile
sponsored by Hewlett Packard Enterprise
EGUIDE: This expert e-guide will help you formulate an application performance management strategy. Read this now and learn about certain techniques that can help your agile development team prevent potential problems before deploying apps. Discover why communication is an essential component to preventing problems, as well as three testing models.
Posted: 25 May 2012 | Published: 25 May 2012

Hewlett Packard Enterprise