EBOOK:
Businesses are facing new challenges to meet the expectations of customers and employees. In this 14-page buyer's guide, Computer Weekly looks at the benefits of the experience economy, the customer service implications of always-on mobile users and how digital platforms can engage customers across all channels.
RESEARCH CONTENT:
Fewer than 10% of CIOs identified themselves and their companies as being advanced in the journey to incorporate technology into their digital business strategies, Deloitte's 2018 CIO survey reveals in the UK edition of its 2018 global CIO survey, Manifesting Legacy: Looking Beyond the Digtal Era.
RESEARCH CONTENT:
56% of Indian employees pinpoint pay as the most critical factor in their job satisfaction. And while 95% of workers report they’re currently satisfied with their employment, not all businesses can offer pay raises. To ensure you’re meeting the expectations of your workforce in India, download this People at Work research report.
EGUIDE:
Auto Trader is the UK's biggest online marketplace for new and used car sales. Its head of infrastructure sets out how cloud, containers and microservices will help reinforce its market-leading position in the years to come
EGUIDE:
The Covid-19 pandemic is turning out to be a big fork in the road for many companies. But what about the industry that keeps the lights on for them?
RESEARCH CONTENT:
This Potential of Payroll in 2024 report distills 4 themes and challenges from 1,735 global senior business leaders in the space. Examine 4 recommendations for payroll leaders to surmount these challenges and witness your peers’ payroll transformation drivers by reading your copy.
EZINE:
In this edition of CW ANZ, we look at how enterprises are using microservices to solve problems and the challenges they are facing in moving to this new paradigm in software development. Read the issue now.
EGUIDE:
Artificial Intelligence is red hot. But what lies beyond the hype? Once it was big data, then cloud, now it is artificial intelligence, and that sub-set of it which is machine learning, that's generating more heat than light. Is there business value here?
EGUIDE:
Every digital tool deployed by TDCX is aimed at augmenting the performance and experience of its employees. In an interview with CW, Byron Fernandez, group CIO of TDCX, talks up the company's approach in ensuring its technology investments enhance employee experience, as well as the cyber security challenges in its human capital intensive business.