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A Computer Weekly Buyer's Guide to Customer Experience sponsored by TechTarget ComputerWeekly.com EBOOK: Discover how to craft data-first CRM strategies and get tips about coordinating data sources for effective CRM, 5 ways to reduce risks for Salesforce deployments, and the pros and cons of current CRM software offerings. Posted: 08 Feb 2021 \| Published: 10 Aug 2017 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| Data Analytics \| Data Integration \| Data Management \| Data Management Software \| Data Security \| Master Data Management \| Sales Force Automation

Enterprise Resource Planning Software: Taking the Plunge sponsored by VAI, Vormittag Associates, Inc. WHITE PAPER: Check out this white paper to discover the many benefits of Enterprise Resource Planning (ERP) software. Posted: 20 Mar 2009 \| Published: 20 Mar 2009 TOPICS: Call Centers \| CRM \| Data Integration \| ERP \| Sales Force Automation \| SMBs \| Software Selection \| Systems Operations \| Vendor Selection

Connect and Empower Mobile Salespeople sponsored by Oracle Corporation WHITE PAPER: Read this white paper to learn how a lightweight mobile CRM application - more task - than system-focused - can actually provide useful information and encourage salespeople to utilize it. Posted: 10 Jun 2009 \| Published: 10 Jun 2009 TOPICS: Customer Satisfaction \| Customer Service Best Practices \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| Sales \| Sales Force Automation \| Smart Phones

Siebel CRM On Demand: Best Practices for Pipeline Management sponsored by Oracle Corporation WHITE PAPER: This white paper discusses common factors that impact the ability to effectively manage the sales pipeline and details processes and best practices that can help companies overcome sales challenges and establish a critical competitive advantage. Posted: 06 Mar 2007 \| Published: 01 Jan 2007 TOPICS: Business Performance Management \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| CRM Hosting \| Dashboards \| Sales and Marketing Software \| Sales Channels \| Sales Force Automation

E-Book: Integrating Oracle CRM On Demand with onpremise applications: Understanding ROI and best practices sponsored by Cast Iron Systems EBOOK: This E-Book engages in some of the big concerns of Oracle CRM on Demand and SaaS CRM integration. And how this integration might affect how some IT and business professionals operate. Posted: 22 May 2013 \| Published: 11 Sep 2009 TOPICS: CRM \| ERP \| ERP Software \| Integration Server Software \| IT Systems \| Organizational Change \| Organizational Change Management \| SaaS ERP \| Sales Force Automation

Migrating from Salesforce Classic to Salesforce Lightning Experience sponsored by Salesforce.com EGUIDE: In this expert e-guide, we explore tactics for migrating to Salesforce Lightning. Learn how to anticipate critical factors that could impact your migration, including your previous Salesforce usage and compatibility with your existing apps. Posted: 20 Jun 2017 \| Published: 15 Jun 2017 TOPICS: Application Deployment \| Application Development \| Application Integration \| Application Life-Cycle Management \| Applications Management \| Applications Software \| Cloud Computing \| Cloud Management \| Sales Force Automation \| Software \| Software Best Practices \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| User Experience \| User Interfaces

Why CRM? The Business Case for Customer Relationship Management sponsored by Oracle Corporation WHITE PAPER: Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business imperative. Learn the strategic value of CRM -- increased revenue, productivity, and customer satisfaction. Posted: 02 Mar 2007 \| Published: 01 Jul 2006 TOPICS: CRM \| CRM Best Practices \| CRM Software \| Customer Service \| Lead Generation \| Routing \| Sales and Marketing Software \| Sales Channels \| Sales Force Automation \| TCO

Managing Customer Data in the GDPR Era sponsored by GearsDesign EGUIDE: Download this expert guide to learn more about why enterprises need to train agents on how to properly process incoming customer requests to delete or reduce customer data, while maintaining GDPR compliance. Posted: 17 Jan 2019 \| Published: 17 Jan 2019 TOPICS: Compliance Best Practices \| Compliance reporting software \| Compliance Software \| CRM \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Service \| Data Profiling \| Data Security \| Governance, Risk, Compliance (GRC) \| Sales \| Sales Force Automation

US Food Service - Streamline project includes Afaria sponsored by Sybase, an SAP company VIDEO: Watch this video to learn how US Food Service, the second largest food service provider, implemented Afaria from Sybase to streamline order entry and information management between their mobile sales force, distribution centers and the corporate office. Posted: 11 May 2009 \| Premiered: 11 May 2009 TOPICS: CRM \| Customer Service \| Information Management \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Sales Force Automation \| Sales Order Management \| SAP (Product) \| Wireless Security

Solving the BYOD Puzzle with Google Apps sponsored by Google WHITE PAPER: This resource explores the challenges of the bring your own device (BYOD) trend an introduces how Google Apps allows both data and functionality to live in the cloud, overcoming these challenges. Posted: 08 Mar 2013 \| Published: 31 Dec 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Data Security \| Sales Force Automation

SFA Reports