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This guide counts down four easy steps to help you cut through the market for customer support applications and identify the tool that meets your business needs.
sponsored by SDL Web Content Management Solutions Division
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This Magic Quadrant will help CIOs and business and IT leaders that are analyzing their Web strategies to assess whether they have the right Web Content Management offering to support them. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products.
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Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
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Not sure how to start implementing cloud? This resource takes you through some of the key points to keep in mind as you are developing a long-term cloud strategy. Discover how you can create the ideal, optimized cloud environment that will serve your business needs for years to come.
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The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors.
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SSL VPN is an important layer of protection for your company. This paper details an SSL VPN selection framework to help you evaluate the best option for your organization and how to save time and money when selecting your next SSL VPN.
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Access this paper to learn about the key advantages cloud can offer, the many types of cloud deployment options and the main challenges organizations face when implementing cloud today. In addition, get recommendations for moving forward with your cloud strategy, including how to choose a trustworthy provider.
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This white paper explains why Remote Vendor Access (RVA) should not be treated the same as traditional remote access for employees. Explore how a new set of remote access requirements can ensure that your enterprise remains in step with both compliance regulations and security expectations.
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There is a great deal of discussion right now about advanced analytics, predictive analytics and in-database analytics. What are these? Read this white paper to find out!
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In addition to implementing strategic initiatives, IT has the basic function of keeping workers productive. With many enterprises migrating to Microsoft Windows 7, it is important to consider a backup provider that supports Microsoft’s latest platform. Read this white paper to learn more.
