WEBCAST:
Forrester Research Inc. guest speaker, Khalid Kark, VP-Research Director, along with Steve Hurst of AT&T, will highlight today's complex enterprise security environments, discuss the latest research on security infrastructure essentials and explain how managed security services can reduce your risk and simplify policy compliance.
PODCAST:
Midsized businesses need IT solutions that will help them by cutting costs, adding capabilities and reducing risks. Hear about key technologies, trends, best practices and solutions from IBM experts, IBM Business Partners and Industry Analysts that will help you address the IT challenges facing your growing business.
WEBCAST:
AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
VIRTUAL ENVIRONMENT:
This interactive resource discusses how you can make your business more efficient, compliant, and secured with the help of a hybrid IT service management solution.
VIDEO:
This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
WEBCAST:
This brief webcast looks at how mobile devices have changed the way people work, and how employees now expect IT-as-a-Service, with self-service end-user delivery.
WEBCAST:
The pressure is on for IT to become more agile, and while many organizations have responded by leveraging cloud and automation, the promise of seamless service delivery often goes unfulfilled. In this webcast, discover a better approach to automation that takes inspiration from the manufacturing world -- IT as an "assembly line."
TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
