WHITE PAPER:
Discover how a broadcast delivery can help you overcome the issues with the currently used HTTP delivery method. Avoid bottlenecks and improve user-experience, all in a cost-effective manner.
WHITE PAPER:
This paper focuses on the need to monitor and manage outbound content, discusses the key drivers that are making it necessary and details 3 steps that an organization should take to mitigate the risks it faces from employee use of communication tools.
WHITE PAPER:
Risks related to collaboration tools like blogs and wikis can create legal liability and regulatory problems. Learn how to gain competitive advantage from these community-building tools while ensuring the content in them is appropriate and secure.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
IBM offers the first integrated software platform dedicated to the delivery of smarter products, with our portfolio of software, hardware and services, IBM can help companies create and manage smarter products for a smarter planet. Read on to learn more.
WHITE PAPER:
In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.
WHITE PAPER:
This resource details the current state of targeted attacks and explores why putting an effective defensive strategy in place is so critical. View now to uncover the effects of these potentially disastrous attacks and what you can do to stay protected.
WHITE PAPER:
Are you sitting on your data with no plan? Do you know how to capitalize on information you already have? This whitepaper dives into the world of profiting from data. Access now to discover 4 essential steps to getting started, as well as challenges to overcome and a discussion on the importance of data integrity.