SADT White Papers

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Making Employee Journeys Unforgettable
sponsored by ServiceNow
WHITE PAPER: Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
ServiceNow

Service Experience: The Next Value Driver for Global Business Services
sponsored by ServiceNow
WHITE PAPER: This guide sets forth a roadmap to begin the GBS experience journey based upon the lessons learned from several pioneering organizations.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management
ServiceNow

Flexible IT Models Drive Efficiency and Innovation
sponsored by Dell Technologies and Intel
WHITE PAPER: This study sought to understand whether, and to what degree, an organization's adoption of technologies and processes that enable flexible IT service delivery are correlated to IT and business benefits.
Posted: 14 Oct 2021 | Published: 14 Oct 2021

TOPICS:  IT Management
Dell Technologies and Intel

Impact of 5G on the Future of Storage
sponsored by Western Digital
WHITE PAPER: This paper will explain how 5G will primarily be an enabler of digital transformation and have a significant impact on where data is stored and processed and how that will impact the future of storage.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

2022 Gartner® Critical Capabilities for IT Service Management Platforms
sponsored by ServiceNow
WHITE PAPER: Read to learn about Gartner's key findings, recommendations, and other insights on the IT service management platform market that ServiceNow views as invaluable This paper also explains why Gartner scored ServiceNow's ITSM platform higher than any other platform.
Posted: 25 Jan 2023 | Published: 25 Jan 2023

TOPICS:  IT Management
ServiceNow

Your Edge, Your Future
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Read this paper to learn how the edge, bursting with useful data, is the future and Building the intelligent edge means making intelligent choices.
Posted: 18 Oct 2021 | Published: 18 Oct 2021

TOPICS:  IT Management
Hewlett Packard Enterprise

11 Ways Infrastructure and Service Visibility Delivers Benefits Across IT
sponsored by ServiceNow
WHITE PAPER: This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together.
Posted: 06 Oct 2021 | Published: 06 Oct 2021

TOPICS:  IT Management
ServiceNow

The Total Economic Impact™ Of KX Insights
sponsored by KX
WHITE PAPER: Read this paper to learn the total economic impact™ of KX Insights, which will identify the cost, benefit, flexibility, and risk factors that could affect your investment decision.
Posted: 15 Jun 2022 | Published: 15 Jun 2022

TOPICS:  IT Management
KX

Decoding Customer IAM (CIAM) vs. IAM
sponsored by Okta
WHITE PAPER: Access this paper to learn about Customer IAM and how it is similar to IAM and learn the key ways they are different from each other. Find out which could be the right choice for your organization.
Posted: 27 May 2021 | Published: 27 May 2021

TOPICS:  IT Management
Okta

What is Composable Disaggregated Infrastructure?
sponsored by Western Digital
WHITE PAPER: This paper explains current data center challenges and how Composable disaggregated Infrastructure is able to help your organization meet these challenges head on.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital