T-3 Rates White Papers

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How to Achieve a 3X ROI with Slack sponsored by Slack WHITE PAPER: Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack. Posted: 18 Jan 2024 \| Published: 02 Dec 2023 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Messaging Security \| Messaging Software \| Unified Messaging \| Unified Messaging Systems

Tips for Choosing a Cloud Service Provider sponsored by IBM WHITE PAPER: This white paper shares tips on finding a cloud provider whose portfolio is as flexible and varied as the workloads it services. Posted: 05 Aug 2012 \| Published: 29 Jul 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Management \| Data Centers \| IT Asset Management Software \| IT Infrastructure \| IT Management Services \| IT Services \| IT Systems

Plantronics UC Toolkit Adoption Guidelines for Success sponsored by Plantronics WHITE PAPER: Now that you have successfully completed the deployment of the UC audio devices in your organization, it is time to focus on the moment of truth — the first positive user interaction with the new technology. Posted: 10 Feb 2011 \| Published: 10 Feb 2011 TOPICS: Audio Equipment \| Audio Standards \| Communications Systems \| Integration Testing \| Productivity \| Telecommunications Standards \| Telephones \| User Experience

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System sponsored by RingCentral WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals. Posted: 17 Feb 2014 \| Published: 31 Dec 2013 TOPICS: Communications Hardware \| Communications Systems \| IP Telephony \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems

“How Will the Migration from IPv4 to IPv6 Impact Voice and Visual Communication?” sponsored by Polycom, Inc. WHITE PAPER: This white paper discusses the video solutions available today and provide a snapshot of the current video market. Posted: 18 Oct 2011 \| Published: 18 Oct 2011 TOPICS: Collaboration \| Communications Networks \| Communications Systems \| IP \| IP Networks \| IP Videoconferences \| IPv6 \| Network Best Practices \| Network Management \| Network Monitoring \| Networking

SAP Business Communications Management Rapid-Deployment Solution sponsored by SAP America, Inc. WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits. Posted: 24 Mar 2011 \| Published: 24 Mar 2011 TOPICS: Business Management \| Communications Systems \| Contact Centers \| CRM \| Customer Service \| IP Contact Centers \| IP Telephony \| SAP (Product)

10 UC and Collaboration Tips to Empower your Strategy sponsored by Insight WHITE PAPER: This exclusive resource discusses how you can best utilize Unified Communication and Collaboration (UC&C) technologies to increase productivity and business value. Posted: 12 Nov 2013 \| Published: 12 Nov 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Collaborative Master Data Management \| Communications Networks \| Communications Software \| Communications Systems \| Network Architectures \| Network Best Practices

Mobile Unified Communications & Collaboration (UCC) sponsored by BlackBerry WHITE PAPER: Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more. Posted: 01 May 2012 \| Published: 01 May 2012 TOPICS: Application Programming Interfaces \| Collaboration \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Workers \| PBX \| ROI \| Smart Phones \| Tablet PC \| Telecommunications Carrier Systems \| Unified Messaging \| Unified Messaging Systems

IBM Tivoli Service Request Manager White Paper sponsored by IBM WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper. Posted: 22 Oct 2010 \| Published: 15 Jan 2010 TOPICS: IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace sponsored by Aspect WHITE PAPER: This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching. Posted: 29 Aug 2013 \| Published: 29 Aug 2013 TOPICS: Communications Systems \| Contact Center Workforce Management \| CRM \| CRM Best Practices \| Customer Retention \| Customer Satisfaction \| Workforce Management Software